Privacy Policy for PeaChat

Effective Date: May 7, 2026

Peacro Technologies ("we," "us," or "our") operates the PeaChat WhatsApp Bot. We are committed to protecting the privacy of our users in Zimbabwe by ensuring that digital services provided via WhatsApp are secure and transparent.

1. Information We Collect

• Contact Information: We collect your WhatsApp phone number and profile name to identify your account.
• Transaction Data: For services like school fees and airtime, we collect account numbers or student IDs to facilitate payments.
• Survey Responses: For community projects (e.g., NURRA), we collect responses you voluntarily provide.

2. How We Use Your Information

We use your data to:

• Provide requested digital services (Airtime, Bill Payments, etc.).
• Process financial transactions via authorized third-party gateways (e.g., EcoCash).
• Share aggregated survey results with local associations like NURRA.

3. Data Security & Payments

PeaChat does not store sensitive financial credentials such as Mobile Money PINs. All payments are handled through secure, encrypted APIs provided by our payment partners. We use industry-standard encryption to protect data transmitted between WhatsApp and our servers.

4. Data Sharing

We do not sell or rent your personal data to third parties. Data is only shared with relevant service providers (e.g., your school or the local council) to complete your specific requests.

5. Contact Us

If you have questions regarding this policy, contact us at:
Email: admin@peacro.africa
Website: peacro.africa